By ordering goods from my online shop, you acknowledge that you have read, understood and agree to be bound by these Terms and the other documents referred to.

Buyers

You may buy goods offered for sale by me by completing the ordering process via this website.

You agree to deal with me in good faith; in compliance with all applicable laws and that all information you provide is accurate, complete and not misleading.

I may cancel orders where I consider that you have not dealt with me in good faith, even if the order has been confirmed and a credit card or Paypal account charged.  If your payment has been processed for the purchase and I cancel your order, I will notify you and credit you for the amount charged, less delivery charges and applicable taxes and duties, at my discretion.

Orders

When you place an order on www.huntingforladybugs.com.au I will treat this as your offer to buy.

You must register with our website to be able to make purchases from our online store.  Once you submit an order, you cannot cancel it.  All orders are subject to acceptance by us, at our discretion.

Once I have received your order, I will acknowledge receipt and then check that there aren’t any problems with fulfilling it. If there is problem with supplying your goods in a timely way, I will let you know as soon as possible and give the choice of ordering an alternative item, having the item you have ordered supplied at a later date, or receiving a full refund.

When I am ready to proceed with a customer order, I will contact you to confirm all relevant information regarding your order and it is at this point I ask you to agree to proceeding with the order and may ask for a deposit to secure the contract.  See the section on Custom Orders for further information.

Product Variations

I will endeavour to accommodate as much of variation requests as I can, mainly referring to your fabric choices.  There are certain supplies that I buy in bulk that cannot be easily changed but there is some scope, for example when choosing fabric.  I have set some attributes within the product display which you can use to guide me.  I also have a ‘Surprise Me or Lucky Dip’ option if you have no firm preference.  I will replace your order once only if you are not happy with your first fabric selection.  Your initial order must be returned to me in a saleable condition within 14 days of you receiving it after which time I will dispatch a second kit to you at no extra cost.  Please contact me prior to returning any products for variation reasons so that I can send you the best replacement available.

Prices

All prices are listed in Australian Dollars. Prices include delivery charges to Australian addresses. Hunting for Ladybugs is not registered for GST so GST is not included in our prices.  All prices are reviewed twice a year in July and December and are subject to change without notice.

Payment

The full payment for your order (including the product price and applicable delivery charges) is required upon placing your order. You can pay for your goods via our online store using PayPal. PayPal is a secure way to pay for items online.

It is not necessary to have a PayPal account to make a payment via the online store as you can pay for your order as a PayPal guest using your credit or debit card.

If you do have a PayPal account, simply follow the instructions once you get to the checkout. PayPal makes it safe for the seller and the buyer.

We do not store any credit card details. All details are encrypted and processed by Paypal. For further information on the PayPal privacy policy, please visit PayPal.

Special offers

I may provide special offers in relation to our goods from time to time. At any time, I may terminate any special offer without advance notice. If terminated, a special offer will continue to apply to goods you ordered in good faith in accordance with these Terms before the special offer was terminated.

Custom Orders

If you would like to order a custom-made piece from us, please visit this page to complete and submit the email form.

We will liaise with you to establish all necessary details such as what colours of fabric you’d like, other the materials needed, time taken to create the item, difficulty and intricacy of the design and finished dimensions. If we agree that we are able to meet your brief, we will provide you with a quote and estimated time frame for creating your order.  Depending on your requirements, we may ask you to pay a non-refundable deposit before proceeding with your order

When your order is ready for dispatch, we will email you a photograph of your completed piece. Before we dispatch your goods, we will ask you to pay the remaining balance and will post it to you once your payment has cleared.

Hunting for Ladybugs does not guarantee to provide refunds for custom orders unless goods or components of them are faulty.

Errors

From time to time there may be errors on the website such as wrong pricing, wrong descriptions and offers for products that are not available or are no longer available.  Despite anything else in these Terms, to the extent legally permitted, I may decline or cancel any orders that are affected by the error.  If your order is affected by an error, I will let you know as soon as possible and you will be given the choice of ordering an alternative item, having the item you have ordered supplied at a later date, or receiving a full refund.

Risk

Risk of damage, loss or deterioration to goods passes to you on delivery in accordance with these Terms.

Title

Goods ordered by you remain our property until you pay for them in full.

Product warranties

To the extent legally permitted, we exclude all conditions, warranties, guarantees and similar, whether express or implied, as to the condition, suitability, quality, fitness or safety of any goods or services supplied by us (Warranties), other than those implied by statute which may not be legally excluded.  Any liability we may have to you under Warranties implied by statute which cannot be excluded is limited, where expressly permitted by statute, to supplying, or paying the cost of supplying, the goods or services again or repairing, or paying the costs of repairing, the goods, at our option.

Indemnity

You agree to indemnify, defend, and hold us, our officers, directors, employees, agents, contractors, licensors and suppliers harmless from and against all losses, expenses, claims, proceedings, damages and costs (including actual, special, direct, indirect, incidental, exemplary or consequential) of every kind and nature made by any other party due to or arising out of any violation of these Terms, any terms and policies it incorporates by reference, the rights of another party, any applicable law, statute, ordinance or regulation or due to or arising out of any activity related to goods and services supplied by us.

Jurisdiction

These terms and conditions are to be governed by and construed in accordance with the laws of Western Australia and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in Western Australia and you agree to submit to the jurisdiction of those Courts.

If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity.  If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.  In the case of an alteration, the altered Terms only apply to goods ordered via the website after the alteration takes effect.

Privacy

I undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us.  Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.

Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from our home page.

 


 

In these terms and conditions, “I” “me” “we” and “our” refers to Sarah Caporn trading as Hunting for Ladybugs.  Your access to and use of all information on this website including purchase of our product/s is provided subject to the above terms and conditions.

I reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended.  I therefore recommend that each time you access this website you access and read these terms and conditions.